Service Advisory : New PhilOnline Client Support Operational Hours
Effective on March 17, 2008, Philippines Online's phone-in helpdesk department will be available only from 6:30 AM to 10:30 PM, Mondays to Fridays and 6:30 AM to 6:30 PM during weekends and holidays.
However, Corporate Accounts (ie: co-location, broadband and leased-line customers) will continue to be provided with 24-hour escalated access to a support officer. Please expect a call or email from your designated Account Executive for the details.
For more information you may contact us at 6870715 or email us at cservice@philonline.com.